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Terms & Conditions

  1. General
    By using our online store, you are agreeing to abide by our terms and conditions and all policies mentioned on this website.
    Prior to placing an order, you must:
    1. Read, understand and accept this terms and conditions document.
    2. Read and agree to (if any) additional terms and conditions of the
      Skinny Noodles product(s) you are purchasing.
    3. Agree to our returns policy.

  2. How to Order Online
    Use our secure online transaction system to purchase your goods. See security below for details about this service.

  3. Important Notes
    The amount of your order is calculated and displayed in the shopping cart of our online shop and will not include freight until you reach checkout. DO NOT send credit card details via normal email. accepts no responsibility for security of data transmitted via unencrypted email.

  4. Currency
    All prices quoted are in Australian Dollars (AUD) and include the Australian Goods & Services Tax (GST).

  5. Payment Methods
    We accept PayPal. Visa, Mastercard and American Express.

  6. Shipping
    Shipping costs are based on Australia Posts charges for registered mail.

  7. Lost or Damaged Goods
    All are sent in excellent condition. They are packaged carefully to ensure minimal chance of damage during transit.
    If vouchers are damaged during transit, will replace them on the return of the original unused voucher. If Vouchers are lost in transit you are covered up to $100 total through the automatic insurance that Australia Post provides for registered post. For any additional insurance the purchaser must request this at time of purchase and pay for the extra insurance. Email us immediately upon receipt of the damaged or not received vouchers and we will organize for a replacement upon approval from Australia Post up to the insured value.

  8. Returns Policy
    Returns will not be accepted for any reason after 48 hours from dispatch. Vouchers returned within this period are subject to a 20% handling charge, unless the vouchers are found to be damaged. Goods will be exchanged, subject to the 20% handling charge, but we do not give refunds, so please choose carefully. Red Hot Special vouchers will not be exchanged.

  9. Out of Stock Items
    We endeavor to keep stock in hand, but can not always achieve that. We are rarely out of stock for a long period of time.

  10. Pricing Policy
    All prices include GST.

  11. Discounts & Bulk Discounts
    If you purchase items in large quantities and would like to discuss whether we can offer a better price, then please email us with the details and we will happily look into it.

  12. Security
    Our website uses SSL (Secure Socket Layer) with 128-bit encryption. Credit Card details are securely collected at the time of payment only and are not retained on our database.