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Frequently Asked Questions

  1. How long is my voucher valid for?
  2. Each voucher has its own terms and conditions and validity will vary with different suppliers, so it is important to read these conditions prior to purchasing any vouchers.
  3. Is the voucher transferable?
  4. Each voucher has its own terms and conditions and transferability will vary with different suppliers so it is important to read these conditions prior to purchasing any vouchers.
  5. Can I use my voucher for more than one product?
  6. Each voucher has its own terms and conditions and multiple purchasing will vary with different suppliers so it is important to read these conditions prior to purchasing any vouchers.
  7. Why should I join as a Member?
  8. So that you are kept up to date with the latest offers & products available along with being eligible for the SkinnyNoodles.com.au loyalty reward program.
    http://www.discountvouchersdirect.com.au/shopcustadminlogin.asp
  9. Do I have to pay a fee to become a member?
  10. No, there are no joining fees or hidden costs. The site is 100% free for your use. Login is only required when you are ready to pay for any purchase you have made.
  11. How do I find out about your newest vouchers and latest specials?
  12. Please perform one of the following.
    • If you are a new visitor to our site simply select the "My Account" link at the top of this web page. You will then be able to join our mailing list by entering your email details OR by selecting customer registration and ensuring that the "Join our Mailing List" option is selected.
    • If you are an existing customer select "Login" at the top of this web page and enter your details. Then select and ensure that the "Join our mailing List" option is selected.
  13. What are the advantages of purchasing from Skinny Noodles?
  14. The major advantages are price, time saving or both. See About us.
  15. What happens when I place an order?
  16. After you complete the payment via our secure gateway, you will then receive a confirmation email.
  17. After I have made payment what options are available for delivery and pick up?
  18. We offer registered post but other arrangements could be pre organised.
  19. Is there any return policy?
  20. Please read our returns policy in the Terms and Conditions.
  21. I ordered an item but have not received it.
  22. In this case please contact our Order Department via e-mail info@SkinnyNoodles.com.au.
  23. I was billed twice. I received two emails from SkinnyNoodles.com.au.
  24. Make sure that these charges have different order IDs. If it is so, contact our Order department via email. info@SkinnyNoodles.com.au.
  25. I would like to purchase multiple vouchers, is there a discount?
  26. We offer combined postage and after your 10th order, postage is free.
  27. I would like to be a supplier how do I do this?
  28. E-mail Advertise@SkinnyNoodles.com.au And for more online information on the benefits of being a supplier go to Become a Supplier.